Guardian Sales Officer

We are looking for someone to join our sales team in a full-time role. You will be the first point of contact for people looking to move into one of our vacant spaces and will guide the customer through our process with a high level of customer service. Our ideal candidate enjoys building relationships with potential Guardians and colleagues and has a passion for hitting sales targets.

Job Description

Attend all viewings and inform guardians of the service we provide
Select potential guardian based on the ideal guardian assessment
Assign successful guardian to the property space
Ensure guardian payment is set up
Ensure all relevant documents are uploaded onto My-globe and full payment is made
Ensure guardians receive a working keyset and understand the licence agreement then signs
Ensure notes are updated on My-globe
Ensure you update the viewing module with who attended and who didn’t attend the viewing
Ensure a full handover is carried out to the guardian liaison team once guardian is placed
Ensure all incoming guardian enquiries are dealt with in the timescale provided
When required, move existing guardians to a different room or property
Ensure ‘notice to quit’ guardians are contacted and become priority. Issue them with available property listing and conduct viewing.