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Meet the Team

Global Guardians is a fast-growing organisation who only employ the best staff to look after property owners and property guardians. Each member of our staff is like a family to us and are empowered to make critical decisions for the best future of the company.


Owners

Stuart Woolgar

Chief Executive Officer

Bio:

Stuart is Global Guardians’ Chief Executive Officer and works to develop and build the company, offer security advice to clients and run several key client accounts. Stuart has over 12 years’ experience in the security and property industry and oversees research and development of new products and services. Due to his wide-ranging experience and knowledge, he is frequently asked to give talks on issues connected with vacant property security at key industry conferences and events.He is always on hand to offer his expertise to assist clients with difficult projects or issues that are problematic to resolve.



Nick Knight

Chairman

Bio:

Nick founded Global Guardians in 2011 in order to provide property owners with a reliable, efficient and commercial security solution to the problems created by empty buildings. Nick oversees the business and ensures that all work is carried out to a high standard of quality.

 



Theo Kyprianou

Managing Director

Bio:

Theo is the Managing Director and provides a full health and safety management service for Global Guardians via his sister H&S building management company which looks after over £1 billion in property assets. Theo has a wealth of health and safety experience based on his 20 years working in the industry.



Senior Managers

Stuart Dellar

Head of Guardian Services

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Bio:

Stuart is responsible for the delivery of customer services to potential, current and previous property guardians under our management. From initial contact through to site interview to vetting and placement of property guardians, Stuart ensures consistent high standards are adhered to by all staff in the Guardian Services department.



Julian Sierra

Head Of Marketing

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Bio:

Julian leads the development and delivery of the company brand across all marketing channels. Julian’s remit is to build on the reputation of the brand by ensuring the right press coverage is secured and communications are effective to all stakeholders. Marketing strategy is created and implemented by Julian to increase market share of our company. 



Petroulla Michael

Head of Quality Management

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Bio:

Petroulla is the Head of Quality and responsible for maintaining product excellence by enforcing quality assurance policies and procedures. She collaborates with management colleagues to develop the company’s services and training methods.



Lauren Boswell

Head of New Business

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Bio:

Lauren is responsible for the overall management of strategic and operational new business activities. She provides market feedback to the company’s leadership regarding competitive offerings, prospect needs and generates product development ideas



Eliz Mutluata

Head of Facilities Management

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Bio:

Eliz is responsible for ensuring all buildings in the company’s portfolio and their services meet the needs of the property guardians. She is accountable for services including cleaning, security, parking and the surrounding environment.


 



Lydia Paschali

Head of Finance

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Bio:

Lydia is responsible for the financial health of the company by administering accounting operations to meet all appropriate legal and regulatory requirements.



New Business

Jason Ogarro

Business Development Manager

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Bio:

Jason works with both existing and potential new clients to explore ways Global Guardians can assist them and also to grow the company’s portfolio.



Haleema Ahluwalia

New Business Supervisor

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Bio:

Haleema is the supervisor for the New Business Team to ensure that our client liaison meets excellent standards at all times. Our client relationships are of utmost importance to Global Guardians and Haleema is tasked to ensure the whole New Business Team continuously perform at a high level to ensure an excellent client journey. 



Patrick Gee

Business Development Manager

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Bio:

Patrick has over 10 years of business brand strategy planning experience and works with both existing and potential new clients to explore opportunities and grow the company’s portfolio.



Lee Chase

Business Development Manager

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Bio:

Lee works with both existing and potential new clients to explore ways Global Guardians can assist them and also to grow the company’s portfolio.



Dominic Slatter

Account Manager

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Bio:

Dominic is responsible for managing client accounts. He works to ensure existing clients are happy with the service they receive and also identify new clients and business opportunities

 



Darren Hall

Account Manager

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Bio:

Darren is responsible for managing client accounts. He works to ensure existing clients are happy with the service they receive and also identify new clients and business opportunities

 



Guardian Services

Luisa Knight

Guardian Officer

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Bio:

Luisa is responsible for processing all formal paperwork concerning the guardians, making sure that all documents are in date and processed in an appropriate time frame.



Diana Araujo

Guardian Officer

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Bio:

Diana is a front line Guardian Officer who provides a first class professional service to all potential guardians to ensure they understand exactly what it is to be a property guardian with Global Guardians. All questions regarding the difference between being a property guardian as opposed to a tenant, what type of properties we have on offer, what the terms and conditions of the licence agreement is and so forth is relayed to potential guardians by Diana. 



Charlotte Norris

Guardian Officer

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Bio:

Charlotte assists all current property guardians with Global Guardians to have the best possible customer experience. From moving into the property to any requests, suggestions or issues, through to helping guardians move to a new property when their current property is going back to the owner of the building, Charlotte works with a high level of professionalism to meet internal KPIs. 



Chloe Kilikita

Guardian Liaison Supervisor

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Bio:

Chloe is responsible for looking after the guardians and ensures that any complaints or issues they may have are resolved promptly. She also ensures all communications from guardians are passed to the correct department for action; she issues NTQs (Notice To Quit) and oversees all move outs.



Rosie Everist

Guardian Officer Supervisor

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Bio:

Rosie is responsible for communicating with potential guardians or those enquiring about any new properties.



Maisie McMullen

Guardian Liaison

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Bio:

Maisie is responsible for processing all formal paperwork concerning the guardians, making sure that all documents are in date and processed in an appropriate time frame.



Tilly Richings-Fashoni

Guardian Officer

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Bio:

Tilly is responsible for communicating with potential guardians or those enquiring about any new properties.

 



Danielle Whites

Guardian Officer

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Bio:

Danielle is responsible for communicating with guardians and dealing with any queries they may have.



Matt Dietrich Coke

Guardian Officer

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Bio:

Matt is field based and in charge of viewings. He shows properties to potential guardians and deals with any queries they may have.



Lianne Martin

Guardian Officer

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Bio:

Lianne is field based and in charge of viewings. She shows properties to potential guardians and deals with any queries they may have.



Quality

Jamie Desmarais

Project coordinator

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Bio:

Jamie is responsible for ensuring projects run smoothly by tracking all information monitoring and implementing suggestions. This will also include coordinating our bespoke CRM system so the functionality can be recorded, developed and implemented in accordance with our company growth plan

 



Amanda Gaquin

Quality Officer

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Bio:

Amanda is the Global Guardians Quality Officer and is responsible for maintaining product excellence by enforcing quality assurance policies and procedures.



Facilities Management

Scott Deakin

Facilites Management Officer

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Bio:

Scott is responsible for ensuring all compliance works are completed prior to allowing property guardians to protect our buildings. Council Tax, utility bill management, refuse collections, as well as VOA applications and overseeing fit out work and risk assessments, all fall under Kaysie's remit to ensure our buildings are safe and efficiently run from start to finish. 



Lucinta Charles

Facilites Supervisor

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Bio:

Lucinta is responsible for coordinating the maintenance and upkeep of client properties and grounds.



Chris Chaplin

Property Surveyor

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Bio:

Chris works closely with our New Business team to provide his knowledge regarding building maintenance for properties before they are brought under our management. Chris assesses every aspect of the property in order to provide New Business with the information required to create a fit-for-purpose bespoke property plan and proposal. No property goes live until Chris has signed off the building works as complete. 



Kayla Matthewson

Property Supervisor

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Bio:

Kayla is responsible for coordinating the maintenance and upkeep of client properties and grounds.



Bonnie Obeney

Maintenance Officer

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Bio:

Bonnie is responsible for coordinating the maintenance and upkeep of client properties and grounds.



Alex Vassiliou

Direct Labour

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Bio:

Alex is responsible for overseeing installations and repairs at, and upkeep of, client properties; this includes machines, mechanical systems, buildings and other structures.



Pierre Kruger

Direct Labour Organisation

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Bio:

Pierre is part of our maintenance team ensuring that all needed labour is carried out.



Michael Knight

Operations Coordinator

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Bio:

Michael is responsible for ensuring that all keys are held in accordance with British Standard BS 7984:2016 Keyholding and Response Services. As we are a respected property security company, it is imperative that our key system is managed with strict discilpine and is audited by Michael on a weekly basis. 



Steph Michael

Maintenance Apprentice

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Bio:

Steph is being trained by Michael Knight to ensure that keys for all properties are held in accordance with British Standard BS 7984: 2016 Key holding and Alarm Response. 



Andy Charalambous

Building Inspector

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Bio:

Andy is responsible for visiting properties under the company’s care to check they comply with all health and safety regulations and standards as well as ensuring all guardian needs are met and they are abiding by all the company’s rules and policies.



Costas Andrea

Building Inspector

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Bio:

Costas is responsible for reviewing property plans to ensure they meet all relevant building codes, local ordinances and zoning regulations.



Marketing

Remi Gutteridge

Marketing Officer

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Bio:

Remi is responsible for preparing, planning and project managing the publication of publicity material to maximise brand promotion for Global Guardians. She assists with the creation and execution of marketing campaigns and works with the company's external PR agency.



Chloe Ahluwalia

Marketing Officer

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Bio:

Chloe is responsible for preparing, planning and project managing the publication of publicity material to maximise brand promotion of Global Guardians. She assists with the creation and execution of marketing campaigns and works with the company's external PR agency.



Finance

Amber Stewart

Finance Officer

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Bio:

Amber is responsible for all financial, and administrative services by tracking outgoing payments.



Ann Flynn

Finance Officer

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Bio:

Ann is responsible for credit control to ensure payments are received in full and on time. Ann works in accordance with our Guardian First ethos in order to provide Guardians with fairness and transparency with regards to their payments. 



Human Resources

Monica Rafique

Human Resources Officer

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Bio:

Monica's responsibilities include building employee relations, training and development, benefits, organization development, executive administration, and employment.