Menu

Meet the Team

Global Guardians is a fast-growing organisation who only employ the best staff to look after property owners and property guardians. Each member of our staff is like a family to us and are empowered to make critical decisions for the best future of the company.


Owners

Stuart Woolgar

Stuart Woolgar

Chief Executive Officer

Bio:

Stuart is Global Guardians’ Chief Executive Officer and works to develop and build the company, offer security advice to clients and run several key client accounts. Stuart has over 12 years’ experience in the security and property industry and oversees research and development of new products and services. Due to his wide-ranging experience and knowledge, he is frequently asked to give talks on issues connected with vacant property security at key industry conferences and events.He is always on hand to offer his expertise to assist clients with difficult projects or issues that are problematic to resolve.



Nick Knight

Nick Knight

Chairman

Bio:

Nick founded Global Guardians in 2011 in order to provide property owners with a reliable, efficient and commercial security solution to the problems created by empty buildings. Nick oversees the business and ensures that all work is carried out to a high standard of quality.

 



Theo Kyprianou

Theo Kyprianou

Managing Director

Bio:

Theo is the Managing Director and provides a full health and safety management service for Global Guardians via his sister H&S building management company which looks after over £1 billion in property assets. Theo has a wealth of health and safety experience based on his 20 years working in the industry.



Senior Managers

Petroulla Michael

Petroulla Michael

Head of Senior Management Team

E: [Javascript protected email address]

Bio:

Petroulla is the Head of the Senior Management Team (SMT) and is responsible for maintaining service excellence by enforcing quality assurance policies and procedures. She collaborates with management colleagues to develop the company’s services and training methods.



Lauren Marshall

Lauren Marshall

Head of New Business

E: [Javascript protected email address]

Bio:

Lauren is responsible for the overall management of strategic and operational new business activities. She provides market feedback to the company’s leadership regarding competitive offerings, prospect needs and generates product development ideas



Stuart Dellar

Stuart Dellar

Head of Customer Relations

E: [Javascript protected email address]

Bio:

Stuart is responsible for the delivery of customer relations and account management to current property owner customers and property guardians under our management. Stuart ensures the highest possible standards are provided to our entire customer base by our Account Managers. Stuart coaches, leads, mentors and develops the Customer Relations Team to success.



Julian Sierra

Julian Sierra

Head Of Marketing

E: [Javascript protected email address]

Bio:

Julian leads the development and delivery of the company brand across all marketing channels. Julian’s remit is to build on the reputation of the brand by ensuring the right press coverage is secured and communications are effective to all stakeholders. Marketing strategy is created and implemented by Julian to increase market share of our company. 



Kevin Kemp

Kevin Kemp

Head of Facilities Management

E: [Javascript protected email address]

Bio:

Kevin leads our Facilities Management department to ensure that KPIs are met, staff are developed, work is carried out in accordance with legal regulations, and the facilities management provides a high quality service to owners of vacant property, property guardians and local residents. 

Kevin provides his years of experience in the area of facilites management to Global Guardians and outlines strategic delivery to successfully achieve company objectives. 



Chiara Khan

Chiara Khan

Head Of Quality

E: [Javascript protected email address]

Bio:

Chiara is the Head of Quality.  Responsibilities include to lead and manage the strategic and operational performance of the Quality department, ensuring the successful delivery of business strategy, Key Performance Indicators (KPIs) and objectives, whilst adhering to regulatory compliance and achieving commercial success.



Lydia Paschali

Lydia Paschali

Head of Finance

E: [Javascript protected email address]

Bio:

Lydia is responsible for the financial health of the company by administering accounting operations to meet all appropriate legal and regulatory requirements.



Zuhrah  Samim

Zuhrah Samim

Head Of HR

E: [Javascript protected email address]

Bio:

Zuhrah is responsible in managing individuals, the organisation of company employees and cultivate a positive company culture.  This responsibility also include recruitment, benefits administration, internal relations, employee training and safety for every employee.



New Business

Haleema Ahluwalia

Haleema Ahluwalia

New Business Supervisor

E: [Javascript protected email address]

Bio:

Haleema is the supervisor for the New Business Team to ensure that our client liaison meets excellent standards at all times. Our client relationships are of utmost importance to Global Guardians and Haleema is tasked to ensure the whole New Business Team continuously perform at a high level to ensure an excellent client journey. 



Patrick Gee

Patrick Gee

Business Development Manager

E: [Javascript protected email address]

Bio:

Patrick has over 10 years of business brand strategy planning experience and works with both existing and potential new clients to explore opportunities and grow the company’s portfolio. Patrick is a highly experienced Business Development Manager, who works with potential clients in order to assist their decision making process in the best interests of their organisation. Patrick analyses the objectives of owners of vacant property and helps them choose the best fit for the protection of their property out of the diverse services Global Guardians provides. Patrick is on hand at all times throughout the procurement process to ensure the customer receives the best possible solution and becomes a true business partner with Global Guardians.



Jason Ogarro

Jason Ogarro

Business Development Manager

E: [Javascript protected email address]

Bio:

Jason works with both existing and potential new clients to explore ways Global Guardians can assist them and also to grow the company’s portfolio. Jason is a highly experienced Business Development Manager, who works with potential clients in order to assist their decision making process in the best interests of their organisation. Jason analyses the objectives of owners of vacant property and helps them choose the best fit for the protection of their property out of the diverse services Global Guardians provides. Jason is on hand at all times throughout the procurement process to ensure the customer receives the best possible solution and becomes a true business partner with Global Guardians.



Chris  Simon

Chris Simon

Business Development Manager

E: [Javascript protected email address]

Bio:

Chris is a highly experienced Business Development Manager, who works with potential clients in order to assist their decision making process in the best interests of their organisation. Chris analyses the objectives of owners of vacant property and helps them choose the best fit for the protection of their property out of the diverse services Global Guardians provides. Chris is on hand at all times throughout the procurement process to ensure the customer receives the best possible solution and becomes a true business partner with Global Guardians.



Jamie Comey

Jamie Comey

Sales Support Officer

E: [Javascript protected email address]

Bio:

Jamie works with property owners who have not used property guardians before and assists them to make the best decision to solve their vacant property problem. Jamie is ensures that meetings are arranged between our Business Development Managers and potential clients to ensure our number of clients increases in line with our KPIs.



Matt Dietrich Coke

Matt Dietrich Coke

Business Development Officer

E: [Javascript protected email address]

Bio:

Matt is a Business Development Officer to ensure that the buildings we protect for property owners have the right people living in them as property guardians. Matt carries out the full process from meeting and interviewing potential property guardians to vetting them and handing them over to the Account Manager to look after them once they have moved in. Matt has been Employee of the Year 2017 and is a long serving, well-respected member of the Global Guardians team. He has helped hundreds of good people become property guardians and saved them money for their future. 



Lianne Martin

Lianne Martin

Business Development Officer

E: [Javascript protected email address]

Bio:

Lianne is a Business Development Officer to ensure that the buildings we protect for property owners have the right people living in them as property guardians. Lianne carries out the full process from meeting and interviewing potential property guardians to vetting them and handing them over to the Account Manager to look after them once they have moved in. Lianne has been Employee of the Month in September 2017 and is a well-liked member of the Global Guardians team who goes the extra mile for property guardians. She has helped hundreds of good people become property guardians and saved them money for their future. 



Image coming soon

Nicole Lucas

Business Development Officer

E: [Javascript protected email address]

Bio:

Nicole is a Business Development Officer to ensure that the buildings we protect for property owners have the right people living in them as property guardians. Nicole carries out the full process from meeting and interviewing potential property guardians to vetting them and handing them over to the Account Manager to look after them once they have moved in.



Chloe Ahluwalia

Chloe Ahluwalia

Sales Support Officer

E: [Javascript protected email address]

Bio:

Chloe is responsible for preparing, planning and project managing the publication of publicity material to maximise brand promotion of Global Guardians. She assists with the creation and execution of marketing campaigns and works with the company's external PR agency.



Customer Relations

Dominic Slatter

Dominic Slatter

Account Manager

E: [Javascript protected email address]

Bio:

Dominic is responsible for managing several key client accounts. He works to ensure existing clients are happy with the service they receive and also identify new clients and business opportunities. 

 



Lee Chase

Lee Chase

Account Manager

E: [Javascript protected email address]

Bio:

Lee works with both existing key clients to explore ways Global Guardians can assist them and also to grow the company’s portfolio.



Charlotte Norris

Charlotte Norris

Account Manager

E: [Javascript protected email address]

Bio:

Charlotte assists all current property guardians with Global Guardians to have the best possible customer experience. From moving into the property to any requests, suggestions or issues, through to helping guardians move to a new property when their current property is going back to the owner of the building, Charlotte works with a high level of professionalism to meet internal KPIs. 



Diana Araujo

Diana Araujo

Account Manager

E: [Javascript protected email address]

Bio:

Diana is a front line Account Manager who provides a first class professional service to all potential guardians to ensure they understand exactly what it is to be a property guardian with Global Guardians. All questions regarding the difference between being a property guardian as opposed to a tenant, what type of properties we have on offer, what the terms and conditions of the licence agreement is and so forth is relayed to current guardians by Diana. 



Elisa Bellavita-Urbanowski

Elisa Bellavita-Urbanowski

Account Manager

E: [Javascript protected email address]

Bio:

Elisa is a front line Account Manager who provides a first class professional service to all potential guardians to ensure they understand exactly what it is to be a property guardian with Global Guardians. All questions regarding the difference between being a property guardian as opposed to a tenant, what type of properties we have on offer, what the terms and conditions of the licence agreement is and so forth is relayed to current guardians by Elisa. 


 

 



Quality Assurance

Amanda Gaquin

Amanda Gaquin

Quality Supervisor

E: [Javascript protected email address]

Bio:

Amanda is our Quality Supervisor responsible for maintaining product excellence by enforcing quality assurance policies and procedures. Amanda performs regular audit checks and supervises the Quality Officers to ensure that all staff follow processes and adhere to our company policies.



Lydia Papacostas

Lydia Papacostas

Quality Officer

E: [Javascript protected email address]

Bio:

Lydia is a Quality Officer who carries out daily checks on all processes which our staff follow. She ensures data integrity and that we adhere to GDPR regulations. 



Jamie Desmarais

Jamie Desmarais

Quality Officer – IT Supervisor

E: [Javascript protected email address]

Bio:

Jamie is responsible for IT projects to run smoothly by monitoring and implemention This includes coordinating our bespoke CRM system and facilitating IT support for the business to enable company growth plan.

 



Michael Knight

Michael Knight

Quality Officer – IT Support

E: [Javascript protected email address]

Bio:

Michael is responsible for supporting Global Guardians Management IT to run smoothly facilitating IT support for the business to enable company growth plan. 



Facilities Management

Kayla Matthewson

Kayla Matthewson

Facilities Management Officer - Building Set Up

E: [Javascript protected email address]

Bio:

Kayla is responsible for ensuring all compliance works are completed prior to allowing property guardians to protect our buildings. Council Tax, utility bill management, refuse collections, as well as VOA applications and overseeing fit out work and risk assessments, all fall under Kayla’s remit to ensure our buildings are safe and efficiently run from start to finish. 



Eliz Mutluata

Eliz Mutluata

Facilities Supervisor - Building Control

E: [Javascript protected email address]

Bio:

Eliz is responsible for supervising our Facilities team to ensure that inspections of properties under our management are completed accurately and on time, keys are held in accordance with British Standards, and the buildings under our management are maintained  to meet building standards. Eliz is responsible for leading the team to meet their KPIs and provide an excellent service to our clients and property guardians.


 



Scott  Deakin

Scott Deakin

Facilites Management Officer - Building Set Up

E: [Javascript protected email address]

Bio:

Scott is responsible for ensuring all compliance works are completed prior to allowing property guardians to protect our buildings. Council Tax, utility bill management, refuse collections, as well as VOA applications and overseeing fit out work and risk assessments, all fall under Kaysie's remit to ensure our buildings are safe and efficiently run from start to finish. 



Image coming soon

Pierre Kruger

Facilities Supervisor - Building Set Up

E: [Javascript protected email address]

Bio:

Pierre supervises the Facilities Team who ensure that the new buildings meet with building compliance and are habitable for property guardians to occupy. Pierre ensures that the buildings are completed for occupation within agreed timescales to agreed standards. Pierre leads the team who provide utility bill management, VOA empty business rates cases, refuse collections, council tax payments, compliance work and certification and also the hand back of the properties to the property owners on time and in good condition.



Chris Chaplin

Chris Chaplin

Property Surveyor

E: [Javascript protected email address]

Bio:

Chris works closely with our New Business team to provide his knowledge regarding building maintenance for properties before they are brought under our management. Chris assesses every aspect of the property in order to provide New Business with the information required to create a fit-for-purpose bespoke property plan and proposal. No property goes live until Chris has signed off the building works as complete. 



Bonnie Obeney

Bonnie Obeney

Facilities Management Officer - Building Control

E: [Javascript protected email address]

Bio:

Bonnie is responsible for ensuring that all maintenance issues raised by property guardians, property owners and in-House teams are completed in line with deadlines on a daily basis. This ensures that all of our properties are well-maintained and secured in accordance with British Standard BS8584:2015.



Aaron Sandell

Aaron Sandell

Property Inspector - Building Control

E: [Javascript protected email address]

Bio:

Aaron is responsible for visiting properties under the company’s care to check they comply with all health and safety regulations and standards as well as ensuring all guardian needs are met and they are abiding by all the company’s rules and policies. Aaron is a front-line ambassador of Global Guardians to ensure our property guardians are receiving the assistance required to protect our properties.



Image coming soon

Alex Vassiliou

Direct Labour Organisation Officer - Building Control

E: [Javascript protected email address]

Bio:

Alex is responsible for overseeing installations and repairs at, and upkeep of, client properties; this includes machines, mechanical systems, buildings and other structures. Alex also carries out maintenance works at our properties to ensure they comply with current building regulations. Alex has over forty years experience in building maintenance and compliance and provides his knowledge and experience to our Facilities Management team.



Andy Charalambous

Andy Charalambous

Property Inspector - Building Control

E: [Javascript protected email address]

Bio:

Andy is responsible for visiting properties under the company’s care to check they comply with all health and safety regulations and standards as well as ensuring all guardian needs are met and they are abiding by all the company’s rules and policies. Andy is a front-line ambassador of Global Guardians to ensure our property guardians are receiving the assistance required to protect our properties.



Costas Andrea

Costas Andrea

Property Inspector - Building Control

E: [Javascript protected email address]

Bio:

Costas is responsible for visiting properties under the company’s care to check they comply with all health and safety regulations and standards as well as ensuring all guardian needs are met and they are abiding by all the company’s rules and policies. Costas is a front-line ambassador of Global Guardians to ensure our property guardians are receiving the assistance required to protect our properties.



Image coming soon

Steph Michael

Maintenance Apprentice

E: [Javascript protected email address]

Bio:

Steph is being trained by Michael Knight to ensure that keys for all properties are held in accordance with British Standard BS 7984: 2016 Key holding and Alarm Response. 



Finance

Ann Flynn

Ann Flynn

Accounts Receivable Supervisor

E: [Javascript protected email address]

Bio:

Ann is responsible for credit control to ensure payments are received in full and on time. Ann works in accordance with our Guardian First ethos in order to provide Guardians with fairness and transparency with regards to their payments. Ann supervises the Accounts Receivable Team.



Chloe Constantinou

Chloe Constantinou

Accounts Receivable Officer

E: [Javascript protected email address]

Bio:

Chloe works within the Credit Control department to ensure that Global Guardians has an excellent cash flow to invest in the business and expand into new areas of development. 



Amber Stewart

Amber Stewart

Accounts Payable Officer

E: [Javascript protected email address]

Bio:

Amber is responsible for all financial, and administrative services by tracking outgoing payments.



Luisa Knight

Luisa Knight

Accounts Payable Officer

E: [Javascript protected email address]

Bio:

Luisa is responsible for ensuring all purchase administration is in order on our My Globe system. She assists Amber with the processing of payments and provision of remittance advice.



Human Resources

Alishba Bari

Alishba Bari

HR Officer

E: [Javascript protected email address]

Bio:

Alishba is one of our HR officers who is integral to the recruitment process for our staff and property guardians. Alishba ensures that Global Guardians only recruits staff members who believe in our core values and vision. Alishba vets our staff and property guardians to ensure a high level of person working for us and protecting our properties. 



Ceylan Kemal

Ceylan Kemal

HR Officer

E: [Javascript protected email address]

Bio:

Ceylan is one of our HR officers who is integral to the recruitment process for our staff and property guardians. Ceylan ensures that Global Guardians only recruits staff members who believe in our core values and vision. Ceylan vets our staff and property guardians to ensure a high level of person working for us and protecting our properties.