Client Liaison

We are looking for a Client Liaison to join our team. This role will require constant communication with our client base in order to best meet their needs and maintain our high standards of customer care. This is both a proactive and reactive role. Our ideal candidate will understand the importance of a company’s culture and will be dedicated to seeing the company succeed through cohesive team work, effort and discipline.

Duties and Responsibilities:

  • Calling all customers on a monthly basis
  • Taking incoming enquiries via phone, email and ticket system
  • Completing all administrative tasks set to you by management
  • Build strong relationships with Guardians and Clients
  • Keep detailed notes on our CRM system
  • Maintaining our high level of customer care
  • Ensuring 100% of tasks set are completed to a high standard
  • Growing current and potential portfolio's

Skills and Requirements:

  • Proven record for hitting sales targets
  • Great communication skills
  • Outstanding organisational and time management
  • Proven track record in an administrative role
  • Attention to detail
  • Desire to complete tasks to the best standard
  • Ability to prioritise
  • Resilience
  • Hunger to succeed as a team
  • Humility

Register Interest